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GENERAL, WHOLESALE & CORPORATE INQUIRIES

Suetables shop and studio is located at 598 Mount Pleasant Rd. in Toronto (south of Eglinton, just south of Manor Road). We ship out online orders daily (except  weekends & Mondays). At check out, you can also click on the PICK UP button, if you wish to pick up your order locally in Toronto. Please do so during our store hours, listed below.  Yes, we often accommodate same-day, urgent orders when we can.

Shop hours for pick up starting June 8th:

Monday-CLOSED

Tuesday 10-6 pm

Wednesday 10-6 pm 

Thursday 11-7 pm

Friday 10-6 pm

Saturday 10-6 pm

Sunday 12-5 pm

  • Canada toll free: 1-844-SUETABLES (1-844-783-8225); during shop hours 
  • Toronto local calls, dial: 647-346-0795 during shop hours (NEW #)
  • USA Suetables: 1-844-483-1012

Suetables has over 35 North American reps. If you need a local rep or wish to host a trunk show, please email us at dianne@suetables.com or call and we are happy to refer you.

If you wish to become a rep, email sue@suetables.com.  We are looking for reps in a number of markets including - Outside of central Vancouver (Vancouver West, Richmond, North Vancouver, Whistler), Oakville, Mississauga, Etobicoke and Pickering/Ajax in Ontario, Ottawa, PEI, N.B, Newfoundland,  and in many US markets. 

DELIVERY INFORMATION

Allow about 5-7 business days for delivery - often faster within Ontario and Quebec. Allow more time for out-of-province orders.

SHIPPING INFORMATION

  • Within Toronto: $8.50
  • Rest of Ontario and Quebec: $10.00
  • Rest of Canada: $15.00
  • Retail online orders over $300 - FREE SHIPPING

DUTIES & TAX INFORMATION

Canadian customers will have retail sales tax added to their order.  USA customers can order from www.usa.suetables.com and will save on shipping. 

RETURNS

Due to the hand-made, personalized nature of this product, Suetables does not accept returns unless it is to exchange a length of chain or a non stamped item. The item must not have been worn.

Minor variations in surface texture and letter/number line up are part of hand stamping design and are not considered flaws. 

If there is a product defect, Suetables will replace the item. Contact Suetables within sixteen (16) days of receiving the purchased item, if your product has a defect. 

Items must be sent back to Suetables. Email patti@suetables.com for the mailing address. The customer is responsible for the original and return shipping charges on all returns and exchanges. If you purchased your item from a local rep and wish to return it, please discuss it with your local rep.

We do not accept any returns via COD.

All purchases of sale and clearance items are final

If an item goes on sale online only, we will honor the sale price if you purchased the product within 24 hours of the sale.

 

 

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