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GENERAL, WHOLESALE & CORPORATE INQUIRIES

Suetables has moved to St. Clair and Avenue Road in Toronto (near UCC).  If you wish to pick up your order at the Suetables studio we will email  you a map and address when your order is ready. Yes, we do accommodate same-day, urgent orders when we can.  

  • Canada toll free: 1-844-SUETABLES (1-844-783-8225); 8:30am-3:30pm weekdays
  • Toronto local calls, dial: 647-340-3337; 8:30 am-3:30 pm weekdays
  • USA Suetables: 1-844-483-1012

Suetables has 40 North American reps. If you need a local rep or wish to host a trunk show, please email us at patti@suetables.com (Monday to Friday) or call and we are happy to refer you.

If you wish to become a rep, email sue@suetables.com.  We are looking for reps in a number of markets including - Outside of central Vancouver (Vancouver West, Richmond ), Ottawa, PEI and Moncton, N.B. and in many US markets. 

DELIVERY INFORMATION

Allow about 5 business days for delivery - often faster within Ontario and Quebec. Allow more time for out-of-province orders.

SHIPPING INFORMATION

  • Within Toronto: $8.50
  • Rest of Ontario and Quebec: $10.00
  • Rest of Canada: $15.00
  • Retail online orders over $300 - FREE SHIPPING

DUTIES & TAX INFORMATION

Canadian customers will have retail sales tax added to their order.  USA customers can order from www.usa.suetables.com and will save on shipping. 

RETURNS

Due to the hand-made, personalized nature of this product, Suetables does not accept returns unless it is to exchange a length of chain or non stamped item. The item must not have been worn.

Minor variations in surface texture and letter/number line up are part of hand stamping design and are not considered flaws.

If there is a product defect, Suetables will replace the item. Contact Suetables within sixteen (16) days of receiving the purchased item, if your product has a defect. 

Items must be sent back to Suetables. Email patti@suetables.com for the mailing address. The customer is responsible for the original and return shipping charges on all returns and exchanges. If you purchased your item from a local rep and wish to return it, please discuss it with your local rep.

We do not accept any returns via COD.

All purchases of sale and clearance items are final

If an item goes on sale, we will honor the sale price if you purchased the product within 48 hours of the sale.

 

 

 

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